DIGITAL AT YOUR SERVICE
BUSINESS MODEL INNOVATION
What are the key macro trends impacting my industry? How are consumers and technology driving innovation in my industry? Who do I look up to? And who am I up against?
what we deliver
Together with your team, partners and customers, we redesign your value proposition and we develop a digital strategy roadmap.
how we deliver
First, we teach you how to envision your future based on an overview of industry trends and innovations and an analysis of best practices and competitors within your industry. Second, we map out all the steps you need to take in order to shape your future.
PRODUCT INNOVATION
How do I validate my digital concept? How do I build my digital product? How do I finance my new offering? And what is the right earnings model for my new offering?
what we deliver
Together with your team, partners and customers, we validate your concept, develop your product and help you fund and monetize your offering. In the process we also involve user experience designers, developers, IT operators and tech start-ups.
how we deliver
First, we test your concept by conducting market research and creating a validation landing page. Second, we build your digital product by mapping its specifications, developing wireframes and mock-ups and guiding the development team toward an MVP and later toward different upgrades. We also make investor pitches and business cases and assist with fundraising.
CUSTOMER EXPERIENCE
What is the customer experience and why is it important? How do I acquire customers? How do I retain customers? And how do I measure my efforts to acquire and retain customers?
what we deliver
Together with your team and customers, we develop and execute your customer experience strategy. In the process we also involve digital marketers and analytics providers.
how we deliver
First, we map the journey of your customers, develop personas and design the customer experience. Second, we focus on acquisition by developing and implementing a digital marketing roadmap. Finally, we focus on retention by developing and implementing a customer experience analytics roadmap.
EMPLOYEE EXPERIENCE
What is the employee experience and why is it important? How do I acquire talent? How do I retain talent? And how do I measure the performance of my employees?
what we deliver
Together with you and your team, we develop and execute your employee experience strategy. In the process we also involve tech start-ups.
how we deliver
First, we map the experience of your employees and design the new employee experience. Second, we develop and implement a tailored Digital Skills & Mindset employee program based on real-life cases, training courses and start-up involvement.